What is the main difference between Communique and Zoom Webinars?

Zoom Webinars is a meeting tool extended into a webinar tool. The audience experience runs on zoom.us, with Zoom branding, controls, and chrome visible throughout. Communique runs on your custom domain, fully white-labeled, with broadcast-grade audience experience designed for B2B marketing. The platforms also differ on dynamic console layouts, native CRM integrations, multi-camera switching, and AI Content Studio, all of which Communique includes and Zoom Webinars does not.

Can I fully white-label Zoom Webinars?

No. Zoom branding appears in registration emails, the join URL (zoom.us), the audience console, and the recording. Communique supports full white-label: custom domain, custom registration, custom emails, custom console, no platform branding.

Does Communique replace Zoom Webinars for B2B marketing?

Yes. Communique offers custom domain, full white-label, dynamic console layouts, multi-camera switching, native CRM integrations into Marketo, HubSpot, Pardot, Salesforce, Eloqua, and Omeda, and AI Content Studio for downstream asset generation. Zoom Webinars provides none of these in a marketing-grade configuration.

Can I use my own domain instead of zoom.us?

With Communique, yes. Events run on your custom domain (webinars.yourcompany.com or similar). With Zoom Webinars, the join URL is on zoom.us and cannot be replaced with your domain.

How long does it take to switch from Zoom Webinars to Communique?

Most teams launch their first Communique event within two weeks. The Communique team handles migration of historical registration data, branded templates, and integration setup.

Communique vs Zoom Webinars: Branding & Features (2026)

Communique vs. Zoom Webinars

The full comparison, section by section.

The capabilities enterprise buyers ask about most, across six areas. Where Zoom Webinars publicly documents a capability, we compare how each works. Where it doesn’t, we say so rather than guess.

Program scale

8 features · capacity, recordings, regional delivery

Feature	Communique	Zoom Webinars
Live attendees	Up to 100,000 available	500 to 10,000 on standard plans; up to 100,000 with Zoom’s support approval
Registrants	Unlimited	Not specified separately from attendee cap
Webcam sharing	Up to 24 webcams	Up to 1,000 interactive video panelists on large-scale tiers
On-demand storage	Unlimited	10GB per license (Pro/Business); unlimited on Enterprise
Multi-session events	Yes	Yes, via Zoom Events (separate tier)
Regional hosting: North America, EMEA, APAC	Yes	Yes, admin-selectable data center regions
MP4 export	Yes	Yes
eCDN support for corporate networks: Hive, Peer5 & Kollective	Yes	Yes, Zoom Mesh only

Audience growth

1 feature · new registrants, live attendance

Feature	Communique	Zoom Webinars
Boost My Audience	Yes	Not offered

Production

11 features · studio tools, templates, editing

Feature	Communique	Zoom Webinars
Pre-recorded live events	Yes	Yes, Simulive
Live production studio	Yes	Yes, Production Studio (Webinars Plus & Events plans)
Built-in video switching & scene control	Yes	Yes, Production Studio scene switching (Webinars Plus & Events plans)
Lower third overlays	Yes	Yes, Production Studio overlays (Webinars Plus & Events plans)
Dynamic console layouts	Yes	Limited, manual scene switching only (Webinars Plus & Events plans)
Speaker green room	Yes	Yes, Practice Session
Screen sharing	Yes	Yes
Backstage presenter chat	Yes	Yes, Webinars Plus only
Presenters can view slide notes	Yes	No
Built-in advanced recording editor: trim or cut anywhere, replace slides, add media & polish recordings without downloading or re-uploading	Yes	Limited, trim only (Zoom Clips)
Registration controls: campaign codes, custom fields, email/domain allow & block lists, SAML SSO, UTM tracking	Yes	Yes

Audience experience

15 features · branding, engagement, accessibility

Feature	Communique	Zoom Webinars
White label	Yes	Partial, branded registration, lobby & emails (Zoom chrome still visible)
Bring attendees on stage	Yes, included	Yes, by promoting an attendee to panelist
Breakout rooms	Yes, included	Yes, requires a Zoom Events or Sessions license
Interactive replay: questions, polls, surveys & resources remain active; captures viewing time + engagement	Yes	Limited. View time is tracked; polls and Q&A are not reactivated for on-demand viewers
Live text captions in 18 languages	Yes	Yes, translated captions add-on
Full multilingual support – AI voice translation, slides, landing pages	Yes	No
Engagement: chat, Q&A, polls & surveys	Yes	Yes
Broadcast messages	Yes	No
Emoji reactions	Yes	Yes
Individual slide saves (coming soon)	Yes	No
Downloadable resources	Yes	Yes
CTAs	Yes	No
Custom attendee console	Yes	No
Branded registration pages & automated emails	Yes	Yes, limited
Custom domain for emails	Yes	No

Data & integrations

7 features · CRM, APIs, reporting, AI

Feature	Communique	Zoom Webinars
Native CRM/MAP integrations & open API	Yes, Salesforce, Marketo, HubSpot, Pardot, Eloqua, Omeda; open API	Yes, Salesforce, HubSpot, Marketo via Zoom App Marketplace; open API
Double opt-in	Yes, individual webinar level	No
Zapier: 5,000+ app connections	Yes	Yes
MCP support for AI tools	Coming soon	Yes, Zoom MCP Server (meetings, chat, phone; webinar data not confirmed)
Reporting & analytics	Yes	Yes
Shareable reporting dashboards	Yes	No, CSV export only; dashboard access limited to admins/owners
Custom folders and tagging	Yes	No

Operations

7 features · templates, education, support

Feature	Communique	Zoom Webinars
Team collaboration	Yes	No, individual licenses
Continuing education module	Yes	Yes, automated certificates & credits (Webinars Plus & Events plans)
Automated attention checks	Yes	No
Cloneable webinar templates	Yes	Yes, Save as Template
Onboarding support	Yes	Self-service; guided onboarding on Premier+ support plans
Live phone support	Yes	Yes, Premier support plan and above (paid add-on)
Dedicated account manager	Yes	Yes, assigned TAM on Premier+ / Premier Elite (paid add-on)

Communique vs Zoom Webinars. Your brand, not theirs.

The full comparison, section by section.

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